Order Confirmation
Once you place your order, you will receive a confirmation email. This means we have received your order and pre-authorized your payment.
Dispatch
At moktansabai.shop, our mission is to provide the best shipping options across the United Kingdoms with high-quality service and fast delivery.
You will receive order updates and shipping information. Once shipped, a track & trace number will be sent by email.
Postage Costs
United States:
4–8 Business Days — Free
United Kingdom:
5–10 Business Days — Free
Order Acceptance & Pricing
Orders may be refused or cancelled due to incomplete information, suspected fraud, or payment verification issues. We may request additional verification (phone number, address, identity, or banking details).
We strive for accurate pricing, but errors may occur. We reserve the right to cancel orders with incorrect pricing, even if confirmed and paid.
Processing & Delivery Times
United States:
Processing: 1–3 business days
Shipping: 4–8 business days
Cut-off: 10:00 PM
United Kingdom:
Processing: 1–3 business days
Shipping: 5–10 business days
Cut-off: 10:00 PM
Orders placed before 10pm are processed the same day; after 10pm, the next business day.
After Placing Your Order
You will receive an email with your order number and proof of payment.
Check your spam folder if needed. If not received, email info@moktansabai.shop with the subject:
"Order Confirmation Not Received".
Custom products will be confirmed before processing and shipping.
Track Order
Track your order using the track & trace number from your shipping confirmation.
If you have not received tracking within 4 business days, contact info@moktansabai.shop.
Customer Service
Email: info@moktansabai.shop
Phone: +1 616-717-3093
Address: 3269 Mesa Verde Ct SE, Kentwood Michigan 49512, United States
Hours: Monday – Friday, 08:00 AM – 10:00 PM
